Terms and Conditions

Chuckle Engine Spirit Company

These Terms and Conditions (“Terms”) govern your access to and use of the Chuckle Engine Spirit Company website, the purchase of products, private sales, corporate sales, event services, and any related services operated by Chuckle Engine Spirit Company (“the Company”, “we”, “us”, or “our”).

By accessing this website, placing an order, booking an event, or entering into a private or corporate sales agreement, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

If you do not agree to these Terms, you must not use this website or purchase any products or services from us.

1. ELIGIBILITY AND AGE RESTRICTIONS

1.1 You must be of legal drinking age in your country of residence and jurisdiction to access this website or purchase alcohol products.

1.2 By accessing this website or placing an order, you warrant and represent that:

• You are legally entitled to purchase and consume alcohol;
• All information supplied by you is accurate and complete; and
• You are not acting on behalf of a person prohibited from purchasing alcohol.

1.3 We reserve the right to:

• Refuse service;
• Refuse or cancel orders;
• Refuse event bookings; and/or
• Request satisfactory proof of age at any stage prior to fulfilment or attendance.

1.4 It is a criminal offence to attempt to purchase alcohol while under the legal drinking age.

2. WEBSITE USE

2.1 You agree to use this website only for lawful purposes and in accordance with these Terms.

2.2 You shall not:

• Misuse the website;
• Attempt unauthorised access to systems or data;
• Introduce viruses, malware, or malicious code; or
• Reproduce, duplicate, copy, distribute, or commercially exploit website content without prior written consent.

2.3 We reserve the right to suspend, restrict, or terminate access to the website without notice where misuse is suspected.

3. INTELLECTUAL PROPERTY RIGHTS

3.1 All intellectual property rights, including but not limited to trademarks, logos, branding, product names, packaging, designs, graphics, photography, written content, and website materials, are owned by or licensed to the Company.

3.2 Nothing contained within this website grants any licence or right to use any intellectual property without our prior written consent.

3.3 Unauthorised use may constitute infringement and may result in legal proceedings.

4. PRODUCT SALES

4.1 All products are subject to availability.

4.2 We reserve the right, at our sole discretion, to:

• Refuse or cancel any order;
• Restrict sales by region or jurisdiction;
• Limit quantities purchased; and
• Withdraw products from sale at any time.

4.3 A contract for the sale of goods shall only come into existence once:

• payment has been authorised; and
• we have issued an order confirmation.

4.4 We reserve the right to refuse fulfilment where:

• Fraud is suspected;
• Incorrect pricing has occurred;
• Shipping restrictions apply; or
• Legal or licensing restrictions prevent supply.

4.5 Product images, tasting notes, and descriptions are provided for illustrative purposes only. We do not warrant that colours, packaging, or presentation will exactly match those displayed online.

5. PRIVATE SALES AND CORPORATE ORDERS

5.1 Private sales, wholesale orders, corporate gifting, trade supply, and bespoke orders may be subject to separate written agreements or invoices.

5.2 Minimum order quantities may apply to private label, bespoke, or bulk purchases.

5.3 Customised or personalised products, including branded bottles, labels, or packaging, may be non-refundable once production has commenced.

5.4 The Company reserves the right to reject artwork, branding, wording, or promotional material deemed unlawful, misleading, defamatory, offensive, or in breach of intellectual property rights.

5.5 Payment terms for private or corporate sales shall be as stated on the relevant quotation or invoice. Failure to pay within the agreed period may result in:

• cancellation of supply;
• suspension of future orders; and/or
• legal recovery proceedings.

6. EVENTS AND HIRE SERVICES

6.1 Event bookings, pop-up bars, tastings, festivals, markets, trade events, and private hire services are subject to availability and written confirmation.

6.2 A deposit may be required to secure an event booking.

6.3 Event deposits are non-refundable unless otherwise agreed in writing.

6.4 Final guest numbers, service requirements, and event details must be confirmed no later than fourteen (14) days prior to the event date unless otherwise agreed.

6.5 We reserve the right to cancel or refuse event services where:

• licensing restrictions apply;
• health and safety concerns arise;
• unsuitable venue conditions exist; or
• circumstances beyond our reasonable control prevent performance.

6.6 The client shall be responsible for:

• ensuring appropriate venue permissions;
• obtaining any required licences or permissions not supplied by us;
• providing safe access to the venue; and
• ensuring compliance with applicable laws and regulations.

6.7 The Company reserves the right to refuse alcohol service to any intoxicated or underage person.

6.8 Any damage caused to Company equipment, stock, glassware, display materials, or property during an event by guests, organisers, or third parties may be charged to the client.

7. PRICING AND PAYMENT

7.1 All prices displayed are in Pounds Sterling (£ GBP) unless otherwise stated.

7.2 Prices are subject to change without prior notice.

7.3 We reserve the right to correct pricing errors or inaccuracies at any time, including after an order has been placed.

7.4 If a pricing error materially affects your order or booking, we may cancel the transaction and issue a refund.

7.5 Payment must be received in full prior to dispatch of goods or commencement of event services unless credit terms have been agreed in writing.

8. DELIVERY AND RISK

8.1 Delivery times are estimates only and are not guaranteed.

8.2 Risk in the goods shall pass to you upon delivery to the delivery address provided.

8.3 Title to the goods shall remain with the Company until full payment has been received and cleared.

8.4 We shall not be liable for delays arising from:

• courier failures;
• customs clearance;
• weather conditions;
• force majeure events; or
• circumstances beyond our reasonable control.

9. INTERNATIONAL ORDERS

9.1 International shipments may be subject to import duties, taxes, customs charges, and local licensing restrictions.

9.2 You acknowledge and agree that:

• You act as the importer of record;
• Compliance with local import laws is solely your responsibility; and
• We accept no liability for customs seizures, delays, or refusals.

9.3 Refused shipments returned to us due to unpaid duties or failed customs clearance may incur additional charges payable by you.

9.4 Refunds relating to returned international orders may take up to twenty-one (21) days to process following receipt of returned goods.

10. LIMITATION OF LIABILITY

10.1 To the fullest extent permitted by law, the Company excludes all liability for:

• indirect loss;
• consequential loss;
• loss of profits;
• loss of opportunity;
• business interruption; and
• loss arising from delays or service interruptions.

10.2 Our total aggregate liability arising from any contract, order, booking, event, or use of this website shall not exceed the total amount paid by you to us for the relevant product or service.

10.3 Nothing in these Terms excludes or limits liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation; or
• any liability which cannot lawfully be excluded under English law.

11. USER SUBMISSIONS AND FEEDBACK

11.1 Any comments, feedback, suggestions, reviews, concepts, or materials submitted to us shall become non-confidential and non-proprietary.

11.2 You grant us a perpetual, worldwide, royalty-free, irrevocable licence to use, reproduce, publish, distribute, and display such materials in any media.

11.3 You warrant that any submissions:

• Do not infringe third-party rights;
• Are not defamatory, unlawful, or misleading; and
• Are submitted lawfully.

12. DATA PROTECTION AND PRIVACY

12.1 Personal information collected through this website or during event and sales enquiries shall be processed in accordance with applicable data protection legislation and our Privacy Policy.

12.2 By using this website or engaging our services, you consent to such processing and warrant that all information provided is accurate.

13. WEBSITE AVAILABILITY

13.1 We do not guarantee uninterrupted or error-free access to the website.

13.2 We reserve the right to suspend, withdraw, modify, or discontinue any part of the website without notice.

13.3 We shall not be liable if the website is unavailable for any period of time.

14. FORCE MAJEURE

14.1 We shall not be liable for any failure or delay in performing obligations arising from events beyond our reasonable control, including but not limited to:

• natural disasters;
• fire;
• flood;
• pandemic;
• industrial disputes;
• government restrictions;
• transport disruption;
• utility failures; or
• supply chain interruptions.

15. GOVERNING LAW AND JURISDICTION

15.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.

15.2 Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. AMENDMENTS TO THESE TERMS

16.1 We reserve the right to amend, modify, or replace these Terms at any time without prior notice.

16.2 Updated Terms shall become effective immediately upon publication on this website.

16.3 Continued use of the website following publication constitutes acceptance of the revised Terms.

Terms and Conditions for Distillery Experiences

1. INTRODUCTION

1.1 These Terms and Conditions govern participation in all distillery experiences, workshops, tastings, tours, spirit-making sessions, gin schools, vodka schools, rum schools, and related events provided by Chuckle Engine Spirit Company Distillery Experience (“the Distillery”, “we”, “our”, or “us”).

1.2 By booking, attending, or participating in any experience, you (“the Participant”, “you”, or “your”) agree to be legally bound by these Terms and Conditions.

1.3 These Terms apply in conjunction with all applicable licensing, consumer protection, and health and safety legislation in England and Wales.

2. ELIGIBILITY

2.1 Participants must be aged eighteen (18) years or over.

2.2 Valid photographic identification may be required upon arrival and must be produced upon request.

2.3 We reserve the right to refuse admission, participation, or service to any person who:

• is unable to provide satisfactory proof of age;
• appears intoxicated or under the influence of drugs;
• behaves aggressively, abusively, dangerously, or disruptively; or
• is otherwise considered unsuitable for participation at our sole discretion.

2.4 Any refusal of participation under this clause may result in forfeiture of the booking fee without refund.

3. BOOKING AND PAYMENT

3.1 All bookings are strictly subject to availability.

3.2 Full payment is required at the time of booking unless otherwise agreed in writing by the Distillery.

3.3 A booking shall only be deemed confirmed upon:

• receipt of cleared payment; and
• issue of a booking confirmation email.

3.4 Gift vouchers, promotional codes, and discounts:

• must be redeemed prior to expiry;
• are non-transferable unless expressly stated otherwise; and
• cannot be exchanged for cash or monetary credit.

3.5 We reserve the right to refuse or cancel bookings where fraud, unauthorised payment, or misuse is suspected.

4. CANCELLATIONS AND REFUNDS

4.1 Cancellations made more than fourteen (14) days prior to the experience date shall be eligible for:

• a full refund; or
• transfer to an alternative date, subject to availability.

4.2 Cancellations made between seven (7) and fourteen (14) days before the scheduled experience may qualify for:

• a fifty percent (50%) refund; or
• transfer to another date at our discretion.

4.3 Cancellations made within seven (7) days of the scheduled experience are non-refundable.

4.4 Failure to attend a booked experience (“no-show”) shall result in forfeiture of all monies paid.

4.5 We reserve the right to cancel, postpone, amend, or reschedule any experience due to:

• operational requirements;
• safety concerns;
• staffing shortages;
• licensing restrictions; or
• circumstances beyond our reasonable control.

4.6 Where the Distillery cancels an experience, participants shall be offered either:

• an alternative booking date; or
• a full refund.

4.7 Liability for cancellation shall be limited strictly to the amount paid for the booking. We shall not be liable for travel, accommodation, or other consequential expenses.

5. HEALTH AND SAFETY

5.1 Participants must comply with all health and safety instructions, notices, and directions provided by Distillery staff at all times.

5.2 Participants acknowledge that distilling activities may involve:

• heated surfaces;
• boiling liquids;
• glassware;
• alcohol vapours;
• sharp objects;
• cleaning chemicals; and
• other potentially hazardous materials or equipment.

5.3 Participants must behave responsibly and safely throughout the experience.

5.4 We reserve the right to immediately remove any participant whose conduct may:

• endanger themselves, staff, or other guests;
• disrupt the operation of the experience; or
• breach these Terms and Conditions.

5.5 No refund shall be issued where removal occurs under Clause 5.4.

5.6 Participants must disclose any relevant:

• medical conditions;
• allergies;
• mobility limitations;
• disabilities; or
• pregnancy
  prior to participation where such matters may affect safety.

6. ALCOHOL CONSUMPTION

6.1 Alcohol tastings or samples may be provided during the experience.

6.2 Participants are expected to consume alcohol responsibly and in accordance with applicable laws.

6.3 We reserve the right to refuse alcohol service at any time and without explanation.

6.4 Participants must not drive, operate machinery, or undertake hazardous activities while under the influence of alcohol.

6.5 Non-alcoholic alternatives may be offered where available but cannot be guaranteed.

6.6 We strongly encourage participants to arrange suitable transportation following attendance.

7. PARTICIPANT-CREATED SPIRITS

7.1 Where an experience includes the creation of a personalised spirit, participants may be permitted to bottle and label their product subject to:

• licensing requirements;
• operational procedures; and
• legal restrictions.

7.2 All spirits produced during an experience shall remain the property of the Distillery until all applicable legal and licensing obligations have been satisfied.

7.3 The Distillery reserves the right to refuse any:

• names;
• labels;
• branding;
• wording; or
• designs
  deemed offensive, inappropriate, unlawful, defamatory, or misleading.

8. INTELLECTUAL PROPERTY

8.1 All recipes, formulations, methods, branding, educational materials, written content, logos, and workshop documentation remain the intellectual property of the Distillery or its licensors.

8.2 Participants shall not reproduce, distribute, publish, copy, or commercially exploit any materials provided during the experience without prior written consent.

9. PHOTOGRAPHY AND MARKETING

9.1 The Distillery may photograph or video record experiences for promotional, marketing, social media, or archival purposes.

9.2 By attending an experience, you consent to the use of your image, likeness, or voice in marketing materials unless you notify us otherwise in writing prior to the event.

9.3 Participants may take photographs for personal and non-commercial use only unless otherwise authorised by the Distillery.

10. LIABILITY

10.1 Participation in all experiences is undertaken entirely at your own risk.

10.2 To the fullest extent permitted by law, the Distillery accepts no liability for:

• loss of or damage to personal property;
• personal injury arising from failure to follow instructions;
• indirect or consequential losses;
• travel or accommodation expenses; or
• business interruption or economic loss.

10.3 Nothing in these Terms excludes or limits liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation; or
• any liability that cannot legally be excluded under applicable law.

11. FORCE MAJEURE

11.1 The Distillery shall not be liable for delays, cancellations, or failure to perform obligations caused by events beyond its reasonable control, including but not limited to:

• fire;
• flood;
• severe weather;
• pandemics;
• government restrictions;
• utility failures;
• industrial disputes; or
• supply chain disruption.

12. DATA PROTECTION

12.1 Personal information provided during booking or participation shall be processed in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (“UK GDPR”).

12.2 Information collected may be used for:

• booking administration;
• customer support;
• health and safety management;
• legal compliance; and
• marketing communications where consent has been obtained.

13. GOVERNING LAW

13.1 These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

13.2 Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. CONTACT INFORMATION

For any questions regarding these Terms and Conditions, please contact:

Chuckle Engine Spirit Company Distillery Experience
Email: https://chuckle-engine.com

PARTICIPANT ACKNOWLEDGEMENT

By booking and attending a distillery experience, you confirm that you:

• are over 18 years of age;
• understand the risks associated with alcohol production and consumption;
• agree to comply with all staff instructions, safety procedures, and licensing requirements; and
• accept these Terms and Conditions in full.