Privacy Policy

 

Chuckle Engine Spirit Company - Privacy Policy

Last Updated: 12 May 2026 Company: Chuckle Engine Spirit Company (“we”, “us”, “our”)

This Privacy Policy explains how Chuckle Engine Spirit Company collects, uses, stores, and protects your personal information when you interact with our website, purchase our spirits, engage with our events, or communicate with us.

1. Information We Collect

We collect information to operate effectively, provide our products, and improve your experience.

1.1 Information You Provide Directly

  • Contact details — name, email address, phone number, postal address
  • Order information — purchase history, payment details (processed securely by third‑party payment providers)
  • Account information — login credentials, preferences
  • Event participation — RSVPs, tasting notes, competition entries
  • Communications — messages, enquiries, feedback

1.2 Information Collected Automatically

  • Device data — IP address, browser type, operating system
  • Usage data — pages visited, time spent, navigation patterns
  • Cookies and tracking — analytics cookies, preference cookies, advertising cookies

1.3 Information from Third Parties

  • Payment processors
  • Delivery partners
  • Marketing platforms (only where you have given consent)

2. How We Use Your Information

We use your information to:

  • Process orders and deliver products
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (only with your consent)
  • Comply with legal obligations such as age verification and tax requirements
  • Prevent fraud and ensure platform security

3. Legal Bases for Processing (UK GDPR)

We process your data under the following lawful bases:

  • Contractual necessity — to fulfil your orders
  • Legitimate interests — improving services, preventing fraud
  • Consent — marketing, cookies
  • Legal obligation — record‑keeping, age verification

4. How We Share Your Information

We may share your information with:

  • Payment processors
  • Delivery and logistics partners
  • Marketing and analytics providers
  • Regulators or authorities where required by law

We never sell your personal data.

5. Data Retention

We retain your information only as long as necessary for:

  • Fulfilling orders
  • Meeting legal obligations
  • Resolving disputes
  • Maintaining accurate business records

Retention periods vary depending on the type of data.

6. Your Rights (UK GDPR)

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Data portability

To exercise your rights, contact us using the details below.

7. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences
  • Analyse website performance
  • Personalise marketing (with consent)

You can manage cookies through your browser settings or our cookie banner.

8. Data Security

We implement technical and organisational measures to protect your data, including:

  • Encryption
  • Secure payment gateways
  • Access controls
  • Regular security reviews

No system is completely secure, but we work hard to protect your information.

9. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards such as:

  • UK adequacy regulations
  • Standard Contractual Clauses
  • Additional security measures

10. Children’s Privacy

Our products are intended for adults aged 18+. We do not knowingly collect data from anyone under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will always reflect the most recent version.

12. Contact Us

If you have questions about this Privacy Policy or your data rights, contact:

Chuckle Engine Spirit Company Email: https://chukle-engine.com